RETURN POLICY

Last updated March 18, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at hello@designthesite.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

__________
Attn: Returns
RMA #
__________  
__________, __________  


REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
           
     ●     You must read the following guidelines related to refund:    
     ●     1. You can get full refund(the amount you paid in advance), if you cancel the project within 3 days after advance payment.   
     ●     2. You can get 50% refund(the amount you paid in advance), if you cancel the project within 7 days.   
     ●     3. You will not get any refund, after 7 day on claiming of cancellation of project.   

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
9990567297 
hello@designthesite.com 
This return policy was created using DesignTheSite’s Return and Refund Policy Rules.