Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange
All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at hello@designthesite.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, and include your proof of purchase,
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange two (2) days from the receipt of your item to process your return or exchange We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
● You must read the following guidelines related to refund:
● 1. You can get full refund(the amount you paid in advance), if you cancel the project within 3 days after advance payment.
● 2. You can get 50% refund(the amount you paid in advance), if you cancel the project within 7 days.
● 3. You will not get any refund, after 7 day on claiming of cancellation of project.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This return policy was created using DesignTheSite’s Return and Refund Policy Rules.